Shipping policy

Midas Fine Art offers free standard shipping on all orders within the United States. For shipping questions, contact us at support@midasfineart.com.

1. Shipping Coverage

We currently ship to addresses within the United States only. We do not ship to P.O. boxes or APO/FPO/DPO addresses. Each order ships to one address.

2. Order Processing

Orders are processed within 1–2 business days (Monday–Friday, excluding U.S. holidays) after payment is confirmed. Orders placed after 12:00 PM Pacific Time (PT), or on weekends or holidays, begin processing the next business day.

3. Production Time

Every painting is made to order after processing. Production takes 6–8 business days. Larger or heavily textured pieces may need the full production window to dry fully before packing.

4. Delivery Time

Once dispatched, standard transit takes 3–7 business days.

Order processing	1–2 business days
Production	6–8 business days
Transit	3–7 business days
Estimated total delivery	10–17 business days

These are estimates, not guarantees. Delivery may take longer during holidays, peak seasons, severe weather, or carrier disruptions.

5. Shipping Cost

Standard shipping is free on all U.S. orders. There are no hidden shipping charges at checkout.

6. Carriers and Packaging

Orders ship with trusted carriers such as UPS, FedEx, or USPS. Unframed canvases may be rolled and shipped in a protective tube; stretched or framed pieces are shipped in a reinforced box. Larger orders may arrive in more than one package.

7. Order Tracking

All orders include tracking. Once your order ships, you will receive an email with your tracking number. You can also check your order status anytime on our Track Order page.

8. Address Accuracy

Please make sure your shipping address is correct before completing checkout. Address changes can only be requested within 24 hours of placing your order. We are not responsible for orders delivered to an incorrect address provided by the customer. Re-shipping costs for undeliverable packages caused by an incorrect address are the customer's responsibility.

9. Delivered But Not Received

If tracking shows your order as delivered but you cannot find it, please check with neighbors and your local carrier first. If it still cannot be located, contact us within 7 days of the delivery date and we will open a claim with the carrier.

10. Lost or Damaged Packages

If your order has not arrived within 7 days after the estimated delivery window, contact us at support@midasfineart.com with your order number and we will investigate with the carrier.

If your order arrives damaged, report it within 48 hours of delivery with photos of the artwork and packaging, as described in our Refund Policy. Once the claim is approved, we will send a replacement or issue a full refund.

11. Contact Information

Store Name: Midas Fine Art
Address: 22867 NE Townsend Way, Fairview, OR 97024, United States
Email: support@midasfineart.com
Phone: +1 (971) 364-0885
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM (PT)

We respond to all inquiries within 24 business hours.